JET Airways Mumbai-Delhi

JET Airways
Mumbai-Delhi  sector review
Flight No: 9W 357 . Dt: 22/3/2016
Seat No: 19D

Dear travelers , good news that JET Airways is flying from Mumbai, from newly opened swanky new terminal, at par with international standards. Hugh terminal, with great amenities and a feel goof factor. Congrats to AAI.
In this new terminal, JET Airways has no. of terminals and open offices for various department of the airlines, necessary to be present for the passengers need; requirement; facilitation etc.

The check in was smooth, perfect example of facilitating passengers, in time and with a warmth smile . Security clearance was done in no time. There were two monitors for baggage check. One for the security personal and other was for the benefit of passengers, so that see for themselves, what is in their baggage. Great innovation.

Flight was in time. Boarding was complete in no time and it was on time. The cabin crew led by Ms. Yasmeen. The crew was doing their duty , as per the aviation standards but somehow smile and warmth was missing, as if there  are some hints of lethargy.  Food good, Each passenger was attended properly. Captain was interacting regularly. Perfect

But in this report I want to thank,  the entire Guest Relations department , of JET AIRWAYS, at the Mumbai Terminal 2, for their world class services extended to passengers,, is truly amazing. They are the truly an asset for the JET Airways .

Team ACBA has decided to confer the “Best Guest Relations Award”  to the Jet Airways-Mumbai. Congratulations. (The details of the award ceremony, will be shared soon)

Special thanks to:
Ms. Dipali,
Ms. Rosy,
and Ms. Harsha Pathare, Manager-Guest Relations.
Report Card
Cabin Flown:                   Premium Economy
Seat Comfort:                     5/5
Cabin Staff Service:           3/5
Food & beverages:             4/5
In-flight entertainment      Not available
On Time performance:      5/5
Recommended: Yes