Jet Airways Mumbai- Delhi sector

Jet Airways

Mumbai- Delhi sector

Dt. 09/02/2017,

Flight No: 9W 311,

Seat No: 35 F

 

I reached Mumbai’s T2, right in time, as there is a new guidelines, for reporting to airport 120 minutes, prior to the departure. The Mumbai’s new & swanky  airport  is a huge one. Jet Airways ground staff   has large no of personals , as there are more than 32 fully operational check in counters, to facilitate the passengers.

Check in was quick. Staff at the Mumbai airport , is probably one of the best. Boarding was on time and was through aero bridge. Aircraft was very clean and the entire crew was in attendance. They started attending to the guests, even before the plane door closed, like giving water etc.

The flight was smooth and entire crew was excellent. The cabin crew incharge, Mr. Rupen & his team members,  were superb and are  a role model, on how to interact with passengers and taking care of their comfort. Food was good, needs some improvement. Probab;y one of the best cabin crew. Touch down was smooth and before time arrival, which is always welcome.

The Guest relation department at the Mumbai airport, led by Ms. Harsha & Ms. Maya, are truly the great asset to the success story of JET.

After landing at the Delhi airport, the  Guest Relations team-Delhi, let by Ms. Harleen and other members,  were in full attendance to attend to the need of passengers and other guests. Great to see such a commitment, of the JET staff, towards the comforts of the passengers.

 

Overall a great flying experience.

 

Report Card

 

Cabin Flown:                   Economy

Seat Comfort:                     5/5

Cabin Staff Service:           5/5

Food & beverages:             4/5

In-flight entertainment      Not available

On Time performance:      5/5

Recommended: Yes