Jet Airways,
Delhi-Dubai-Delhi sector review
Best connection to Dubai…….

Team ACBA reviewed Delhi-Dubai-Delhi sectors of Jet Airways. The Delhi-Dubai flight 9W 588 on 14th March from IGIA T3 terminal, Delhi. The usual great rush of passengers at the check in counters. Many counters were operational and ground staff was attention to the needs of the passengers and other staff was helping passengers with visa verification procedure, before check in. The staff at heck in counters were very quick to issue boarding cards and other necessary formalities. The flight was on time and take off very smooth. Within no minutes water was served to passengers without even asking for it. As soon as the flight was stable the snacks were served. The meal was piping hot and tasty. The cabin crew was very professional & looked after the passengers well, led by Mr. Paras. The touch down at Dubai airport was perfect and on time. Overall a perfect journey from Delhi to Delhi.

Special mention of :Ms. Sheetal, Ms. Dolly & other members of ground staff at Delhi.
Return journey from Dubai to Delhi by 9W 547 on 18th March. The ground staff at the Dubai terminal, Area 2, was exceptionally well versed with passengers handling and expert in listening to passengers needs and preferences.


There was huge rush of passengers for 2 flights from Dubai. One was for Delhi (on time departure) and second one was for Mumbai (delayed). The ground staff handled some agitated passengers of Mumbai flight very well and shared with the reason of delay. Great work. The check in was quick & smooth and flight was on time. The boarding started well in time and plane took off at the right time. The cabin crew was good and dinner was served in no time along with soft/ hard beverages. Handled well , the ever demanding passengers for hard drinks. The landing was perfect and was on before arrival time. Overall a great experience.

Special mention: Mr. Robert, Mr. Methew & other members of ground crew@Dubai. Cabin supervisor Vikas & attendant Pankhuri. Also Ms. Harleen & Mr. Dubey @Delhi airport
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