India’s Most Popular Airlines Award – SpiceJet

Team ACBA is proud to present “India’s Most Popular Airlines Award” to SpiceJet @ a ceremony held at arrival hall of GOA airport, India. The award is reorganization of excellent flying  for passengers, greater connectivity, superb ground staff, professionally well behaved cabin crew, superb time schedule, wonderful meals on board, on time performance, safety record,  baggage control excellence etc.

The credit of this huge success of SpiceJet is due to the professionalism, dedication and commitment of staff, many of them still working with them since inception, speaks volumes of the character of this company. The decision to award SpiceJet is made after collecting thousands of reviews and critical feedback from passengers and above all the firsthand flying experience of our team members on various sectors of SpiceJet.  Congratulations to the entire management, team, staff and passengers of SpiceJet.

Review of IndiGo’s Goa-Delhi sector

Review of IndiGo’s  Goa-Delhi sector

The most trusted airlines……………..

Flight No: 6E 2119 Dt 06/02/2022,

Airport: Goa

Seat No: 18 E

Cabin Flown: Economy

Sanitization SOP: perfect

Seat Comfort: 5/5

Cabin Staff Service: 5/5

Food & beverages: 5/5

In-flight entertainment Not available

On Time performance: 5/5

Baggage handling: OK

Recommended: Yes, of course

IndiGo airlines is undoubtedly India’s leading airline , connecting many more places than ever before in India and abroad. Its ground team and cabin crew are doing a fantastic job providing fantastic services to its passengers. Smooth check in, very well behaved ground staff, professional crew and most experienced cockpit. On time services, suitable connections and nice young planes except few. Overall a satisfying flying experience.

Airline Excellence Award- INDIGO AIRLINES.

Team ACBA led by chief airline reviewer & auditor , Mr. Tps Grrover, presented “Airline Excellence Award” to IndiGo @ Delhi & Kochi airports during his first hand experience & review  of IndiGo’s Delhi-Kochi-Delhi sectors. 

As you all are Award that  IndiGo Airlines ranks as one of the most popular domestic airlines and has a large network in India. The airline is known for low airfare flights clubbed with on-time arrivals and departures as well as top standards in hospitality. This has made GoIndiGo Airlines one of the most reliable names in the industry.

Team ACBA on behalf of ever growing satisfied passengers , of IndiGo, who wrote to us and recommended & suggested us to  award “Airline Excellence Award” to IndiGo for  their best & reliable aviation services in India & abroad.

Congratulations to the entire team of IndiGo.

Review of SpiceJet’s Srinagar-Delhi sector

SpiceJet connecting places & winning hearts……..

Flight No: SG 161 Dt 28/02/2022,

Airport: Srinagar

Seat No: 1A

Cabin Flown: Economy

Sanitization SOP: perfect

Seat Comfort: 5/5

Cabin Staff Service: 5/5

Food & beverages: 5/5

In-flight entertainment Not available

On Time performance: 5/5

Baggage handling: OK

Recommended: Yes, of course

SpiceJet is connecting more places by the day and winning the hearts of passengers and growing to an invincible position in the aviation sector. The ground staff at Srinagar airport has the most visible & convenient location. Many check-in counters were operational to handle the great rush of passengers. The SpiceJet team @ Srinagar airport  is providing  great service to the passengers despite heavy security drills by being extremely polite, helpful in their check in procedure etc. Mr. Sartaj Mantoo Incharge SpiceJet Srinagar is known for his professionalism and team leadership and also for his making sure that SpiceJet passengers are very well taken care of. Mr. Sartaj’s team consists of many thorough professionals like Munir, Burhan, Uzair & many others. Cabin crew led by Sayad and his team were cordial and helpful with passengers. Touch down at Delhi airport was perfect and on time. Excellent experience.

 

Review of Air Asia’s Delhi – Srinagar sector

AirAsia : Flying high, winning guests hearts…

Flight No: I5 709 Dt 26/02/2022,

Airport: T3 Delhi

Seat No: 14A

Cabin Flown: Economy

Sanitization SOP: perfect

Seat Comfort: 5/5

Cabin Staff Service: 5/5

Food & beverages: 5/5

In-flight entertainment Not available

On Time performance: 5/5

Baggage handling: OK

Recommended: Yes, of course

Helpful ground staff, very well organized and smooth checks in, despite many passengers but   enough counters to handle.  Gate no and boarding explained and marked. The cabin crew were very helpful, served water and guided passengers with smiles. Smooth flight, Captain was regularly informing  about the flight path. Nice to hear the voice of a confident pilot. Touch down perfect, baggage handling was on time.  Special mention: The ground team @T3 Delhi led by Mr. Aditya, Raman & Manish are doing work and are the perfect example of aviation professionals. Overall great experience.

 

Go First Review of LEH DELHI SECTOR.

Go First Review of LEH DELHI SECTOR.

Dot: 13th June, 21

Seat: 1F,

Flight No: G8, 220

Most comfortable….

Team ACBA boarded the GoFirst Leh to Delhi flight on 13th June. This is for the first we reviewed this sector. One of the most strategic airports in India hence security was excellent but not bothersome for travellers. One of the best covid protocols were observed by the airport and ground staff of GoFirst. The airlines staff led by Ms. Rehana Bano were very cooperative and ensure that the passengers are treated with utmost respect and comfort during check in , boarding etc. Fine smooth operations. One of the finest ground staff ever interacted with. Boarding was on time, smooth and Covid precautions were taken care by the helpful & ever smiling cabin crew led by Ms. Nishu. The touchdown at the Delhi airport was perfect and baggage arrived in time. The ground of the airline at T3 airport led by Mr. Harneet ensured the proper baggage handling etc. Overall a satisfying and memorable experience.

Review of Vistara Srinagar-Delhi sector.

Review of Vistara Srinagar-Delhi sector:


Amazing experience….
UK 612, 15th April 21,
Aircraft: Airbus 320,
Seat No: 3A
Amazing experience, excellent team, extraordinary COVID sanitization procedures, impeccable security measures. The VISTARA staff@Srinagar airport is doing exemplary duties towards customers facilitation in smooth air connections with rest of India from Srinagar. The check in was quick, ground staff very helpful. Smooth security clearance despite large crowd and less counters. Cabin crew very efficient , maintained COVID Shop’s during the flight. No meal was served due to directive from DGCA. Touch down at T3 Delhi was perfect and on time.
Special mention of Mr. Irfaan , the Vistara’s Airport manager for his extraordinary leadership qualities, Team management and above all his interaction with passengers and their well being during this pandemic.

Air Asia’s Srinagar- Delhi sector

Air Asia………rising popularity

Review report of Air Asia’s Srinagar- Delhi sector

DOT: 28th March 21

Flight No: I5 55, 13.25 hrs, Srinagar airport

Seat No: 1C

Aircraft : Airbus 320

Domestic tourism is back to Kashmir and happy tourists faces are everywhere hence greater no flights to Srinagar from many parts of India. Srinagar airport is packed with passengers and the airport terminal requires expansion of its building and more facilities. Air Asia is leading the pack at Srinagar airport in terms of providing best of services to passengers in terms of quick issuance of boarding cards and excess baggage issues with humane consideration. They regularly update passengers in the waiting lounge about the status of flight arrival and other boarding procedure. The boarding started on time and cabin crew attended passengers very well and also took care of sensitization SOP’s . During flight food was served quickly and tray clearance was also very fast and smooth. Passengers seemed very relaxed and happy. The touchdown at T3 IGIA was perfect and on time. No wonder Air Asia is becoming the popular choice of passengers.

Special Note: The one of the main reason for the rising popularity of AIR ASIA is that each of its employee is putting their heart and soul for providing of best services and best of flying experience for the passengers. Mr. Shaikh Fazal , Head-ground operations-Srinagar airport is the shining example. Always wears his smile while interacting with staff or listening to passengers. Best aviation professional and great human being. The entire team of Air Asia@Srinagar airport is excellent. At T3 IGIA airport Air Asia team is winning passengers hearts with their dedication and services for their passengers led by Mr. Aditya Singh, Sunny Chopra, Himanshi, Megha, Amit Kumar and many others like porters, runners etc

Last but not the least Kudos to Mr. Sunil Bhaskaran for inculcating and infusing such a positive energy into Air Asia with his remarkable leadership, team spirit and never say die approach towards the growth of Air Asia India.

IndiGo’s Delhi-Amritsar-Delhi sectors review

IndiGo’s Delhi-Amritsar-Delhi sectors review

Memorable flying experience……………….

Delhi Amritsar, 6E 2056 ,2nd March 21,

Amritsar-Delhi, 6E 286, 3rd March 21

First of all Team ACBA congratulates INDIGO for flying to new overseas sectors like Germany, Male and many others. After conquering Indian skies, slowly inching towards becoming an international aviation key player. It was sheer pleasure and great flying experience with INDIGO. Very punctual on time schedule; professional ground staff; quick check in counters; baggage handling very good; boarding procedure smooth; sanitization procedures followed & comfort level for passengers very high. During flight , crew greeted passengers with warmth; helped them in guiding towards seats; stowed their luggages; making sure proper mask wearing; offering water even before take off; food service quick and clearance even more quicker; pilots were thorough professional and take off and touchdown were perfect to the T.

Special mention of INDIGO’s best staff both ground and cabin crew during Delhi-Amritsar-Delhi sector review: Mr. Praving MOD, Ravinder Kumar Shakya @ T2 Delhi airport. Mr. Gagan SM Amritsar, Gurdeep, Ajay @ Amritsar airport. Finest crew during Amritsar-Delhi flight led by captain Vikash Thakur, Capt Suyog Joshi ; cabin crew led by Neelam, Neha,Niha & Ishita. No wonder IndiGo is the preferred choice of passengers.

Vistara’s Delhi-Mumbai-Delhi sectors

Review of Vistara’s Delhi-Mumbai-Delhi sectors.
Delhi Mumbai, UK 995, 23rd Feb,
Mumbai-Delhi, UK 902, 24th Feb.
It was sheer pleasure and great flying experience with VISTARA. Very punctual on time schedule; professional ground staff; quick check in counters; baggage handling very good; boarding procedure smooth; sanitization procedures followed & comfort level for passengers very high. During flight , crew greeted passengers with warmth; helped them in guiding towards seats; stowed their luggages; making sure proper mask wearing; offering water even before take off; food service quick and clearance even more quicker; pilots were thorough professional and take off and touch down were perfect to the T. Excellent cabin crew. No wonder VISTARA is THE choice of passengers.
Special mention of Vistara’s best staff both ground and cabin crew during Delhi-Mumbai-Delhi sector review: Capt Sule, Capt Patel, Cabin crew: Poras, Sarika, Jagruti, Yashika & Ms. Manpreet @ T3 Delhi & Mr. Neel @ T2 Mumbai.

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