Review of  VISTARA’s flight Raipur Delhi

Review of VISTARA’s flight Raipur Delhi

UK 798,

9th Feb 21

Raipur Delhi sector

Seat No: 7D

Memorable flight experience……….

VISTARA’s popularity grows with each day. It is winning hearts of passengers with its impeccable service, warmth and excellent flying experience. At Raipur airport, the check in was very smooth with good no of counters were operational to facilitate smooth flow of passengers. The proper sanitization SOP was in place, supervised by the entire VISTARA team. At the boarding gates, proper social distancing measures ensured. The cabin crew welcomed passengers with smiles and warmth and guided them towards seats and helped them with stowing bags. During the entire duration of the flight, cabin crew was available for passengers for their need of water and distributed packed food quickly and cleared even more quickly & effectively. During the flight the captain regularly updated passengers with flight status & path. Landing at Delhi T3 was perfect and on time. Baggage arrived in time.

Special mention of VISTARA’s team , for their best services . Mr. Manmeet Singh,The Station Manager Raipur & his entire team, Capt Shourya, Cabin supervisor Ms. Trisha & her team, Mr. Mohd Jameel, Sudhir Rathod & his team @ Delhi airport and in the last but not the least Mr. Abhilash Pushpan-Manager External communications & his team for extra ordinary coordination and customer relations. These are few names but we are sure each one at Team VISTARA are doing great to ensure a wonderful experience for the passengers.

Air Asia’s Pune-Delhi sector review.

Growing popularity, winning hearts:

Flight No: I5-817,

Review date: Jan 30th , 10.55 hrs,

Seat No: 14D

Airport: Pune airport

Asia’s biggest player and now India’s proffered airline. No doubt AirAsia is slowly but surely growing in passenger volume and winning hearts of both regular and first time fliers. The staff both ground and cabin crew are leaving no stone unturned in making passengers comfortable even in these troubled times of Covid restrictions. Proper sanitization measures, social distancing norms are adhered to. For boarding cards and even during boarding Special care taken by the staff. The cabin crew did a wonderful job, attending to passengers very well. The touchdown was perfect. Baggage arrived on time .

Special mention of the extremely talented and helpful staff of Air Asia at both Pune & Delhi airports. The name of Mr. Mathews, Mr Prateek, Ms. Shanaya @ Pune airport and Mr. Aditya Singh & his team@ T3 Delhi airport worth mentioning for their role in smooth operations of the airline.

Highly recommended.

SpiceJet’s Delhi Pune sector review

SpiceJet’s Delhi Pune sector review……….

Excellent flight experience:

Flight No: SG 8185,

Review date: Jan 28th , 08.40 hrs,

Seat No: 1A,

Airport: T3 Delhi airport

Wonderful flight experience with India’s most favorite airline. The comfort for the passengers is the middle word of SpiceJet. Very well placed placards & signs for guiding passengers ably assisted by support staff, maintaining highest Covid sanitization standards.

Quick issue of boarding cards by the courteous by counter staff. At the gates ample space for passengers to sit while maintaining social distancing. Regular announcement and with ease passengers boarded the plane. During the flight , the crew took utmost care while guiding and interacting with passengers. Hot meals were served (on payment) and quick clean up. The pilot regularly updated passengers about the flight path. The touchdown was perfect and the flight was before time. Baggage arrival on time.

Special mention of the extremely talented staff of SpiceJet ground staff at both Delhi & Pune airports. Ms. Sangeeta @ T3 Delhi airport and Mr. Prithvi @ Pune airport worth mentioning for their role in flight’s smooth operations and their passengers-staff management.

Highly recommended.

VISTATA Delhi-Amritsar-Delhi

Review of VISTATA Delhi-Amritsar-Delhi sectors

Report Card (Delhi-Amritsar)

Flight No: UK 963 Dt 9/12/20

Seat No: 11C

Cabin Flown: Economy

Sanitization SOP: perfect

Seat Comfort: 5/5

Cabin Staff Service: 5/5

Food & beverages: 5/5

In-flight entertainment Not available

On Time performance: 5/5

Baggage handling: OK

Recommended: Yes, of course

Report Card (Amritsar-Delhi)

Flight No: UK 962 Dt 11/12/20

Seat No: 8C

Sanitization SOP: perfect

Cabin Flown: Economy

Seat Comfort: 5/5

Cabin Staff Service: 3/5

Food & beverages: 5/5

In-flight entertainment Not available

On Time performance: 5/5

Baggage handling: Bad

Recommended: Yes, of course

Special mention of Mr. Ajay Delhi T3 airport and Mr. Arun Kapoor SM Amritsar airport for their exceptional handling of the passengers and other airport related work, in these difficult times.

Airline CEO of the Year Award“ “Most Popular Airlines Award“ to Nepal Airlines Corporation

“Airline CEO of the Year Award

“Most Popular Airlines Award“

Nepal Airlines Corporation (NAC), The national flag carrier, has won the 2019’s ‘Most Popular Airlines Award’ and its CEO Mr. Madan Kharel has won “Airline CEO of the Year “ at an impressive award presentation ceremony organized by Team ACBA at Soaltee Crowne Plaza hotel, Kathmandu Nepal on 17th Dec 2019. Team ACBAs chief Mr. Tps Grrover, presented these awards.

The Association prepared video clips of several kinds services given by the NAC during its international flights and the award was decided on the basis of public votes, according to NAC. These awards were decided to be presented to NAC, being based on comments by over 450 Team ACBAs airlines bloggers, commentators, passengers and aviation journalists.

Airlines companies employees’ and crew members’ treatment towards passengers, air service, quality of food served during flight, entertainment factor, service safety, seat quality and price are among the standard for the award selection.

Prior to this, Thai Air and Fin Air bagged the award.

Extensive media coverage by Nepalese media-

SpiceJet Delhi-Goa-Delhi

 

                                                Spicejet-growing popularity-winning hearts.

Spicejet Delhi-Goa-Delhi sectors review report:

Delhi-Goa 31st July,

SG 171, Seat No: 7C,

Aircraft type: Boeing 737-800

Goa-Delhi, 2nd August.

SG 8172, Seat No: 2C

Aircraft type: Boeing 737-800

img-20190805-wa00008125709054044262148.jpg

The scene at spicejet counters @ T2 airport Delhi was professional like. Well organized queues of passengers, waiting for their check in, Many staffers were around to guide them. Check in quick and seamless. Excellent management. Passengers were told about their respective gates. Ours was gate no: 21 in the ground floor. At the right time gates for opened for boarding and headed towards aircraft. The  gates were very well managed by Mr. .The flight was smooth except turbulence for some period due to ongoing monsoon season. The entire cabin crew led by Gaurav Rai , was perfect and taking care of passengers need and comfort very well. Another before time landing at Goa. The luggage arrived in no time.

img-20190805-wa00012367322265957521607.jpg

The return journey from Gao’s Dabolim airport. Many passengers faced difficulty in reaching airport due to flash strike by local taxi operators. Although is a small airport and over crowded at times. The spicjet ground staff was handling the passengers very well by many no of counters. Each counter was manned by thorough professionals, who understand passengers needs. Special mention of Duty manager Mr. Vincent, who is serving Spicejet for the last one decade or so. Perfect gentlemen and thorough airline professional. During our reviews of many sectors of Spicejet, come across and met many employees of Spicejet, working for the company since its inception, shows how Spicejet cares for its employees and hence employees take care of passengers. Another prime example is Mr. Sumant Rautela, one of the senior officer and a great airline professional.

Check in was smooth. Cabin crew very good. Very firm for aviation rules but  polite. Food was excellent. Most of the time seat belt sign was on due to turbulence but commandeered exceptionally well by Captain Monika Batra. Touch down at Delhi airport perfect.

Kind attention :

Mr. Ajay Singh , Chairman SpiceJet

During our airlines reviews, all across, we have noticed that Spicejet is growing and winning lot of new passengers and becoming loyal Spicejetters. Recently launched SPICE BIZ concept is fantastic ideas as many passengers , who were flying business class with JET are looking for an alternative. Hugh market is there. Team ACBA would like to promote SPICEBIZ class, hence coordinate and arrange for the review  of the same, for our Chief Airline Reviewer/ Bloggers/ Auditor & social media influencer Mr. Tps Grrover, as per your convenient sector/s.

Highly recommended sector.

 

 

GoAir- Delhi to Hyderabad Sector

Amazing services & Excellent staff

GoAir- Delhi to Hyderabad sector review

DOT: 18th July 2019,

Flight No: G8 423,

Seat No: 13D

Team ACBA is reviewing any sector of GoAir after a very long time and unable to fathom out the reason. It was indeed a great experience flying GoAir. The flight was from T2 IGIA Delhi, early morning. The airport was overcrowded and there was long queue of passengers everywhere. The ground staff of GoAir was guiding and manning the passengers. The check in was smooth and passengers of many flights were handled with professional ease. The cabin crew welcomed passengers with smile and guided and helped passengers in stowing their luggage in the overhead bin. Given glass of water and food service was excellent and quickly done. Handled passengers with perfect grace. Flight was smooth and touch down perfect copy book. During brief chat with co passengers, everyone seems to be the loyal GoAir’s follower. Overall pleasant flight experience and will review many more national & international sectors of GoAir. Congratulations to the entire management of GoAir for giving such a beautiful flying experience to the passengers.

Report Card

Cabin Flown: Economy

Seat Comfort: 5/5

Cabin Staff Service: 5/5

Food & beverages: 5/5 (on payment)

In-flight entertainment Not available

On Time performance: 5/5

Recommended: Yes, of course.

INDIGO Hyderabad-Delhi Sector

INDIGO: Undisputed king of Indian aviation scene:

INDIGO Hyderabad-Delhi sector review

DOT: 19h July 2019,

Flight No: 6E 845,

Seat No: 13F

INDIGO is getting better and better every time we fly. Connecting many Indian & international sectors and adding more new aircrafts. Growing and attracting loyal and new customers, what a airline. The scene at Hyderabad airport’s INDIGO counters were professionally managed by very well trained staff . Check in was smooth and long queue cleared in no time. Security clearance was great . The gate opened within stipulated boarding time. The elderly and parents with infants were given priority for boarding. The gate skipper managed very well. The cabin crew was most professional and discharged their duties with confidence, ease & professionalism. The food service was quick and clearing even better. The Commander interacted with passenger, giving update about the flight details etc. Touch down perfect. Thoroughly enjoyed the flight.

Report Card

Cabin Flown: Economy

Seat Comfort: 5/5

Cabin Staff Service: 5/5

Food & beverages: 5/5 (on payment)

In-flight entertainment Not available

On Time performance: 5/5

Recommended: Yes, of course

Nepal Airlines: The Most popular airlines

Nepal Airlines: The Most popular airlines

Nepal Airlines Corporation, formerly known as Royal Nepal Airlines is the flag carrier of Nepal. Founded in 1958, it is the oldest airline of the country. Out of its main base at Tribhuvan International Airport, Kathmandu, the airline operates domestic services within Nepal and medium-haul services in Asia & other countries. Team ACBA’s chief airline auditor, airlines bloggers-critic, aviation journalist & social media influencer, Mr. Tajinder Pal Singh (Tps Grrover) recently reviewed Nepal Airline’s Delhi-Kathmandu-Delhi sectors.

The resurgent airline is gaining more foothold and winning trust of air passengers, than ever before. The professionalism of ground staff and cabin crew is better than many national and international airlines. Nepal Airlines flies wide bodied aircrafts and in flight food is superb. It is the high time to take Nepal Airlines in a new avatar and enjoy its fantastic services.

SpiceJet- Delhi-Pune-Delhi

SpiceJet

The review report of Delhi-Pune-Delhi sectors

SpiceJet SG 8185 SpiceJet SG 8184

Dt: 26th April @019 Dt: 30th April 2019,

Delhi-Pune Pune Delhi

Seat No: 2A Seat No: 2D

SpiceJet Airlines has become synonymous with on time service; customer friendly ground staff and above all very efficient cabin crew. Team ACBA has been flying to various national & international sectors of SpiceJet, for the review of their services and we are happy to share with air travellers, that this airline is the most popular and still striving for the best of services. SpiceJet is now connected to many more cities in India, then ever before and are even connected directly to international cities. The new improved food menu is liked by all the passengers. The ground staff is efficient and check in is more faster and convenient. The cabin crew is very sincere; honest and professional. The perfect touch down with no turbulence faced, smooth flight.

Special mention of ground staff@ Delhi T2 terminal:

Mr. Ashish Chaoughry, Swati Sharma, Ketan Mehta, Divya Gaba, Nikhil Kapoor, Hitesh Juneja & others

Ms. Shefally-Cabin incharge- SG 8185

Pune Airport:

Ms. Shilpa Pillai, Mr. Sujog Kale & others

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