JET Airways
Delhi-Mumbai sector review
Flight No: 9W 316 . Dt: 21/3/2016
Seat No: 10E
The counters of JET airways, at Delhi airport, were  jam packed and were long queue of passengers, waiting for their boarding cards and check in services. Within few minutes , each and every passenger was attended to, with utmost professional manner and ease. The ground staff at the Delhi airport was professional; cordial and were making sure that no passenger was attended properly, check in was quick and the staff at these counters were superb, included the porters also.

After the smooth check in getting the boarding pass, got the bad news of flight delauy , due “TECHNICAL REASONS”.  The flight got eventually took off , right after 2 hours of delay and many of the passengers were lamenting about it.

The cabin crew led Cabin supervisor Mr. Ateet, was at its best to welcome each and every passengers, along with entire crew. Each cabin crew member was cordial and was helping passengers by directing them to their respective seats and also helping them in stowing their luggage in the overhead compartment. In flight service was good. Food service very efficient and food quality excellent. Tea/ Coffee were piping hot. Great.
The entire staff JET Airways, at the IGIA airport was superb; extremely professional and were feeling pride in helping passengers.

Special thanks to:
1.     Mr. Akhil  Kohli, Duty Manager
2.     Mr. Pankaj Ahluwalia, Duty Manager
3.     And many others ( Sorry don’t know the names), who are in the enclosed picture. True pillars of the success of JET Airways.

Report Card
Cabin Flown:                   Economy
Seat Comfort:                     5/5
Cabin Staff Service:           5/5
Food & beverages:             4/5
In-flight entertainment      Not available
On Time performance:      3/5
Recommended: Yes