Tag: jet airlines

Delhi-Bangalore-Delhi, Jet Airways 

​Jet Airways,

Delhi-Bangalore-Delhi sector

(same day return)

Dt. 22nd July, 2016

Delhi-Bangalore, 9W-817

Seat No: 11A

Bangalore-Delhi, 9@ 816

Seat No: 12A

Check in was smooth despite heavy rush, on all the counters. Passengers were guided towards check in counters, with professional expertise and right from porter to, staff at check in counters, to personal manning the boarding. To the cabin crew, each one of them was doing exceptionally good work. No wonder the JET is probably, is India’s best airlines.. The cabin crew was through professional and were taking care of the guests, with utmost respect and care. The cabin supervisor, Ms. Akriti, was superbly managing the entire cabin crew and was personally attended to each passengers. Food was OK , needs more attention towards packaging and the food stuff. The flight landed at Bangalore, right on schedule, with smooth touchdown.

Special mention, for Mr. Rohit Dargan, the manager-guest relations, Ms. Shivalika and others.. for taking care of guests/ passengers. The Delhi Guest Relation Team, is one of the best.

Report Card

 

Cabin Flown:                   Economy

Seat Comfort:                      5/5

Cabin Staff Service:           5/5

Food & beverages:             5/5

In-flight entertainment:  Not available

On Time performance:      5/5

 

Recommended: Yes



During return journey, although check in was smooth but staff at the check in counters, were confused or may be work load, was taking toll on their efficiency and capability. No senior person was around, to attend to guests, with special requests. Boarding was on time and passengers, were well look after by Cabin supervisor Mr. Ritesh and his team. Hats of to the pilots, who are flying in day in day our, in these monsoon conditions, with utmost professionalism and expertise. Bangalore airport staff of the JET airways, is not up to the mark, lacks professionalism.

 

Report Card

Cabin Flown:                   Economy

Seat Comfort:                      3/5

Cabin Staff Service:           4/5

Food & beverages:             5/5

In-flight entertainment:  Not available

On Time performance:      5/5

 


Recommended: Yes


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JET Airways

JET Airways
Delhi-Mumbai-Delhi sector
Delhi-Mumbai. Flight No: 8W 305. Dt: 16/2/2016
Mumbai-Delhi. Flight No: 9W 353. Dt: 17/2/2016
The ground staff at Delhi & Mumbai airport is doing excellent work and are striving very hard for the comfort for the air travelers. Their main emphasis is  on the quick issuing of the boarding pass and see to it that they are not struck for longer period. Many counters are put up, to ease the long queues, duly taking care of children; senior citizens and travelers require special attention.
The cabin crew during both the flights was excellent. During the takeoff and landing, cabin crews smartly checked passenger’s safety and insured that they are following pre & post landing instructions. Their behavior was cordial but firm. Food service was quick and was attending to various food requests from the passengers.

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They all were confident lot and knew how to make passengers feel at home and enjoy the flight. Special thanks to Flight supervisors Mr. Umesh (Delhi-Mumbai) Mr. Porus (Mumbai-Delhi) and their entire crew for superb on board services.
Rating: 5/5
Highly recommended.

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JET Airways:Mumbai-Delhi

JET Airways
Mumbai-Delhi. 20th June 2015
Have flown Jet lot of times across various sectors in India over the past 2-3 months. The check-in process was uneventful and the ground staff was very amiable. Boarding was quite chaotic. Though it was announced that boarding would be sequential this was completely ignored. There were multiple queues converging into one and the ground staff had to literally plead to people to form a single queue. The greeting by the crew was pleasant At all times I have found their service to be good Check-in is smooth all flights with the exception of a couple have kept up to their time schedule in-flight service has been good with hot meals served. All flights had clean interiors and an efficient cabin crew.
Rating: 4/5
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