Tag: jet Airways

India best Airline award

Best Airline Award

Team ACBA (Airlines Critics & Bloggers Association, the only regd. organisation of Airline Auditors/ Reviewers/ Bloggers/ Air passengers and Aviation Journalists, in the world) proud to confer: “India’s Best International Airline Award”

to JET AIRWAYS,

IMG-20170727-WA0014
At Delhi Airport

for the year 2017.

The decision to award such a covet & prestigious award, has been taken after receiving feedback from our bloggers, flying anonymous on various international sectors of JET AIRWAYS along with the personal reviewing by our Chief Airlines Blogger/ Reviewer/ Aviation journalist, Mr. TPS Grrover, during his recent DELHI-BANGKOK-DELHI sectors,

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At Bangkok Airport

by JET AIRWAYS. before deciding such awards, Team ACBA also reviewed many factors, listed below:

1. On time performance;

2. Ground staff at the airport;

3. Crew’s interaction & behaviour during the flight;

4. Passengers services at the airport;

5. Service on board;

6. Inflight meals quality;

7. Entertainment on board;

8. Safety concerns;

9. Seating space comfort level;

10. Aircraft maintenance & cleaning;

11. Baggage handling;

12. Price –performance ratio etc.

Congratulations to the entire management/ staff and passengers of JET AIRWAYS.

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JET Airways, Delhi-Mumbai sector

JET Airways,

Delhi-Mumbai sector,

9W 336,

Dt. 07/02/2017,

Seat No: 30A

Jet Airways occupies central spot in the T3 Indira Gandhi International airport, Delhi. The airlines has around 32 counters, to smoothly meet the rush of passengers, which is always there. The staff at check in counters were quick to attend to all passengers, in no time. No complaints from any passengers. Apart from check in counters staff, other staffers in full attendance. The ground staff worked like well oiled machinery and well rehearsed professionals.

 

Boarding started at the right time and passengers were guided to their marked seats , with professional ease and comfort. Water offered, without asking for it. Flight  took off, at the right time and as soon as seat belt sign switched off, the cabin crew, led by very efficient Ms. Priyanka, started breakfast  service. Touch town was perfect and cabin handling was good. Overall best experience. Good professional crew and top class airport service.

 

Report Card

 

Cabin Flown:                   Economy

 

Seat Comfort:                     5/5

 

Cabin Staff Service:           4/5

 

Food & beverages:             5/5

 

In-flight entertainment:   Not available

 

On Time performance:      5/5

 

Recommended:                   Yes

 

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JET Airways Delhi-Mumbai

JET Airways
Delhi-Mumbai sector review
Flight No: 9W 316 . Dt: 21/3/2016
Seat No: 10E
The counters of JET airways, at Delhi airport, were  jam packed and were long queue of passengers, waiting for their boarding cards and check in services. Within few minutes , each and every passenger was attended to, with utmost professional manner and ease. The ground staff at the Delhi airport was professional; cordial and were making sure that no passenger was attended properly, check in was quick and the staff at these counters were superb, included the porters also.

After the smooth check in getting the boarding pass, got the bad news of flight delauy , due “TECHNICAL REASONS”.  The flight got eventually took off , right after 2 hours of delay and many of the passengers were lamenting about it.

The cabin crew led Cabin supervisor Mr. Ateet, was at its best to welcome each and every passengers, along with entire crew. Each cabin crew member was cordial and was helping passengers by directing them to their respective seats and also helping them in stowing their luggage in the overhead compartment. In flight service was good. Food service very efficient and food quality excellent. Tea/ Coffee were piping hot. Great.
The entire staff JET Airways, at the IGIA airport was superb; extremely professional and were feeling pride in helping passengers.

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Special thanks to:
1.     Mr. Akhil  Kohli, Duty Manager
2.     Mr. Pankaj Ahluwalia, Duty Manager
3.     And many others ( Sorry don’t know the names), who are in the enclosed picture. True pillars of the success of JET Airways.

Report Card
Cabin Flown:                   Economy
Seat Comfort:                     5/5
Cabin Staff Service:           5/5
Food & beverages:             4/5
In-flight entertainment      Not available
On Time performance:      3/5
Recommended: Yes

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Jet Airways Delhi-Hyderabad-Delhi

Jet Airways
Delhi-Hyderabad-Delhi

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Delhi-Hyderabad, Flight No: 9w 647, Dt. 8/3/2016
Seat No: 10F
Delhi Airport: As usual, there was huge queue of passengers, at the JET Airways counters, waiting for their check in. The entire check in staff was expediently clearing the passengers with ease and comfort and that too in really quick time. Due to morning rush hours, the entire team of Jet airways was present there to make sure the entire operations are conducted smoothly. The Duty Manager, Mr. Ashwini Gaind was personally supervising the each and every counter and directing his colleagues, to make sure , the comfort of each passenger. Hats off to Mr. Ashwini. The person like him are the real hero’s of any successful organization.

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During the flight, everything went smoothly, right from directing passengers to their seats, helping them to stow their baggage’s, to attend to their needs. The breakfast service was very quick and within no time piping hot meal served. Excellent cabin crew and perfect hospitality and interaction with passengers , were top class. Flight was on time reached Hyderabad on time. Mr. Vijay Raghavan ,the cabin crew incharge and his entire team be applauded for their perfect service , with warmth and smile.
Report Card

Cabin Flown:                   Economy
Seat Comfort:                    5/5
Cabin Staff Service:          5/5
Food & beverages:            4/5
In-flight entertainment     Not available
On Time performance:     5/5

Recommended: Yes

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