Tag: pune Delhi

Spicejet Pune-Delhi

Spicejet
Pune-Delhi  sector
Flight No: SG 184, Dt. 26/2/2016
Seat No: 1D

As you are aware that I have covered many airlines and reviewed many sectors and above all observed staff of each airlines , very closely, right from the porter to the Station manager and the cabin crew and up to the staff at the arrival destination, guiding passengers for the baggage claim.  During this review of Pune-Delhi sector, one person who stand out with his impeccable service and helpful attitude towards passengers, is Mr. Santosh, the Duty manager at the Pune airport. What a great asset to the Spicejet. The people like him are upholding the flag high of SpiceJet.

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The staff at the check in counters were quick; helpful and despite some long queue, were great. Need to mention one lady from Spicejet security/ surveillance team. She was keeping an eye on each and every passenger was perfect example  of commitment towards the assigned job. Before the boarding gate , there was great rush of passengers as 3 flights of  spicejet were about to board. Despite all this pressure and great rush Mr. Santosh , stood out as the brilliant manager. Congratulations to the management and him.

On time boarding and passengers were guided to their seats with warmth smile and helpful attitude. The Cabin crew again led Ms. Bhumika. Who is brilliant and exudes confidence and with no nonsense attitude.  Great work.
Report Card:
Cabin Flown:                    Economy
Seat Comfort:                     5/5
Cabin Staff Service:           5/5
Food & beverages:             5/5
In-flight entertainment      Not available
On Time performance:      5/5
Highly Recommended

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Spicejet Delhi- Pune

Spicejet
Delhi- Pune sector
Flight No: SG 181, Dt. 25/2/2016
Seat No: 5D

After covering and reviewing various sectors of various airlines, this is the time to review various sectors of Spicejet. The management of Spicejet should be applauded for providing excellent air services to the passengers, through its wide connectivity all across and selected routes  , abroad. During my interaction with airlines staff, I  realized that each employee is contributing, whole heartedly , and feel proud to be associated with ever growing Spicejet.

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The  staff at the check in counters was  very quick and . They were attending to all passengers well and the duty manger , was personally supervising the whole operations with great calm and ease, taking due care of parents with young children and aged persons.  The flight was delayed by 2 hours due to some technical problem at Ahmedabad. And obviously there was some complaints from passengers . Anyways the staff at the check in counters and gates were helpful enough to tell about the reasons, for the delay.

During the entire flight, the cabin crew was superb and classic example of interacting with passengers. The each passenger was attended to and food service was good ; quick and spot on. The cabin crew was ably led Ms. Bhumika. She was taking care of the passengers and also helping other crew members, in discharging their duties.  She really deserve an international posting.

Overall a great experience

Report Card:
Cabin Flown:                    Economy
Seat Comfort:                     5/5
Cabin Staff Service:          5/5
Food & beverages:           4/5
In-flight entertainment     Not available
On Time performance:      3.5/5
Highly Recommended

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