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Spicejet Delhi-Goa-Delhi sectors review report:

Delhi-Goa 31^st July,

SG 171, Seat No: 7C,

Aircraft type: Boeing 737-800

Goa-Delhi, 2^nd August.

SG 8172, Seat No: 2C

Aircraft type: Boeing 737-800

The scene at spicejet counters @ T2 airport Delhi was professional like. Well organized queues of passengers, waiting for their check in, Many staffers were around to guide them. Check in quick and seamless. Excellent management. Passengers were told about their respective gates. Ours was gate no: 21 in the ground floor. At the right time gates for opened for boarding and headed towards aircraft. The gates were very well managed by Mr. .The flight was smooth except turbulence for some period due to ongoing monsoon season. The entire cabin crew led by Gaurav Rai , was perfect and taking care of passengers need and comfort very well. Another before time landing at Goa. The luggage arrived in no time.

The return journey from Gao’s Dabolim airport. Many passengers faced difficulty in reaching airport due to flash strike by local taxi operators. Although is a small airport and over crowded at times. The spicjet ground staff was handling the passengers very well by many no of counters. Each counter was manned by thorough professionals, who understand passengers needs. Special mention of Duty manager Mr. Vincent, who is serving Spicejet for the last one decade or so. Perfect gentlemen and thorough airline professional. During our reviews of many sectors of Spicejet, come across and met many employees of Spicejet, working for the company since its inception, shows how Spicejet cares for its employees and hence employees take care of passengers. Another prime example is Mr. Sumant Rautela, one of the senior officer and a great airline professional.

Check in was smooth. Cabin crew very good. Very firm for aviation rules but polite. Food was excellent. Most of the time seat belt sign was on due to turbulence but commandeered exceptionally well by Captain Monika Batra. Touch down at Delhi airport perfect.

Kind attention :

Mr. Ajay Singh , Chairman SpiceJet

During our airlines reviews, all across, we have noticed that Spicejet is growing and winning lot of new passengers and becoming loyal Spicejetters. Recently launched SPICE BIZ concept is fantastic ideas as many passengers , who were flying business class with JET are looking for an alternative. Hugh market is there. Team ACBA would like to promote SPICEBIZ class, hence coordinate and arrange for the review of the same, for our Chief Airline Reviewer/ Bloggers/ Auditor & social media influencer Mr. Tps Grrover, as per your convenient sector/s.

Highly recommended sector.

Spicejet
Delhi- Pune sector
Flight No: SG 181, Dt. 25/2/2016
Seat No: 5D

After covering and reviewing various sectors of various airlines, this is the time to review various sectors of Spicejet. The management of Spicejet should be applauded for providing excellent air services to the passengers, through its wide connectivity all across and selected routes , abroad. During my interaction with airlines staff, I realized that each employee is contributing, whole heartedly , and feel proud to be associated with ever growing Spicejet.

The staff at the check in counters was very quick and . They were attending to all passengers well and the duty manger , was personally supervising the whole operations with great calm and ease, taking due care of parents with young children and aged persons. The flight was delayed by 2 hours due to some technical problem at Ahmedabad. And obviously there was some complaints from passengers . Anyways the staff at the check in counters and gates were helpful enough to tell about the reasons, for the delay.

During the entire flight, the cabin crew was superb and classic example of interacting with passengers. The each passenger was attended to and food service was good ; quick and spot on. The cabin crew was ably led Ms. Bhumika. She was taking care of the passengers and also helping other crew members, in discharging their duties. She really deserve an international posting.

Overall a great experience

Report Card:
Cabin Flown:                    Economy
Seat Comfort:                     5/5
Cabin Staff Service:          5/5
Food & beverages:           4/5
In-flight entertainment     Not available
On Time performance:      3.5/5
Highly Recommended

SpiceJet
Flight No: SG-254
Kolkata-Delhi, Dt. 11/1/2016
Seat No: 18A

I have been regular SpiceJetter for the past 8 years. Year after year I have seen their services good to best. Incredible food, efficient cabin crew, clean aircraft on time performance and the list goes on. This Kolkata-Delhi journey was the best till date. The seat and the leg area were very comfortable. The in flight service was excellent and cabin crew was very attentive and were helping passengers and making them comfortable. Sold food was good and fresh. The commander of the aircraft was regularly interacting with the passengers and was updating them about the flight status, whether etc. Good to hear voice of confident pilot, it reassures passengers that they are in safe hands. Perfect landing and on time performance. This is one of best cabin crew. Ground staff at Kolkata airport was very helpful and the Station manger Mr. Ranvir , was marshalling the team members for the smooth and quick allotment of the boarding cards and for their seat preferences etc. Overall great experience.

Report Card
Cabin Flown:                   Economy
Seat Comfort:                   5/5
Cabin Staff Service:          5/5
Food & beverages:            5/5 (On sale)
In-flight entertainment     Not available
On Time performance:      5/5
Recommended:                  Yes

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SpiceJet Delhi-Goa-Delhi

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