VISTARA:Delhi-Goa

VISTARA

Flight No: UK .847

Delhi-Goa. Dt: 7/9/15

Seat No: 10C

Ground Staff: As usual there were many counters to facilitate passengers for their respective journeys. There were proper display boards for guiding passengers and the staff, attending the counters, were very quick and greeted passengers with smile and courtesy. Most of the passengers bound for Goa, were holiday makers . There were  proper sections for each class of passengers and the junior  staff was making sure that passengers are attended to properly.  Polite and helpful staff. Tried many times to meet Station Manager at Delhi airport to discuss  the concern of common passengers and ways to boost nearly empty business class but as usual was not available. Must be attending some other important work?

Cabin Crew: The VISTARA crew consists of  newly thoroughly trained and efficient staff along with experienced ones. They were  excellent and guiding each passenger with the courtesy and ease and helping senior citizens and first time flyers in storing baggage in overhead luggage compartments . The flight got delayed by 40 minutes due to some technical problem at the runway. They were quick to provide water to the passengers during this extra ordinary delay and captain was regularly interacting with passengers and was updating them. All the crew members were very good and were in total control of the flight. The in flight meal looked good was very delicious and was enough for one person. Piping hot tea / coffee served within no time and clearing of the food tray was also quick. Thumbs up!

Report Card

Cabin Flown:                   Premium Economy

Seat Comfort:                    5/5

Cabin Staff Service:          5/5

Food & beverages:           4/5

In-flight entertainment     Not available

On Time performance:      4/5

Recommended:                Yes